Twitter's No Good, Very Bad Day
Joe Biden, Jeff Bezos, Elon Musk, Mike Bloomberg get hacked? Nothing to see here...
Remember: Never underestimate how gullible human beings are.
Hackers took over some of Twitter’s highest profile accounts on Wednesday night and told the public that, if they send them Bitcoin, they’ll double the money they send.
And… lots of people sent money.
Except it appears the accounts themselves weren’t hacked… instead, hackers seem to have gained access to one of Twitter’s internal, employee-only dashboards. Vice’s Joseph Cox did some criticial initial reporting and has all the gory details.


Well, at least they only parted the gullible from their money and didn’t take over @realdonaldtrump to spark a war with Canada. I never liked that Michael Moore movie anyway.
More seriously, Thursday is going to be a rough day for both $TWTR stock and Twitter’s corporate comms team. I also expect a flood of negative news regarding Twitter’s security in the next few weeks. Security holes this massive are usually accompanied by many other smaller, but no-less-dangerous vulnerabilities.
Enjoy!
The Big Picture
Office kitchens in the post-COVID workplace are gonna stink.
Lyz Lenz nails the COVID resiliency discourse:
Marketing/Advertising/PR
Challenge level: How do you make comic cons 100% virtual but still fun.
Why publisher branded content studios face an uphill climb.
It turns out 100 million+ Americans being stuck at home equals a perfect time to launch junk food brands.
I’m loving Nike’s new augmented reality coloring book.
Diageo’s testing a (publicity stunty! but still cool!) paper Johnnie Walker bottle.
The problems with advertising treating attention like it’s a currency.
While many brands publicly advocated for Black Lives Matter, they rushed to make sure their ads didn’t show up near any George Floyd stories.
Don’t post about your cancer diagnosis on Facebook unless you want to get spammed with quack cancer therapy ads in your newsfeed.
Media
I’m in awe of how data scientist Ammar Alyousfi broke down the data points that propel videos to YouTube’s trending tab.
Why Donald Trump Jr.’s decision to self-publish his next book makes pretty substantial financial and marketing sense in a world where politics overlaps with fandom.
Peacock. It launched! Battlestar Galactica reboot forthcoming.
Tech
The security legacy of the Cult of the Dead Cow.
Tech executive Michael Lofthouse of Solid8, whose racist rant against an Asian family at a California restaurant went viral, resigned from his job.
Spotify is launching in Russia and 12 other (mostly ex-Soviet and Eastern Bloc) countries in one of the largest expansions in the service’s history.
Fun
A genuine thank you for spending time with this newsletter. Likes? Dislikes? Suggestions for future issues? Write me at neal@nealungerleider.com.
About This Newsletter: Neal Ungerleider runs a boutique strategic communications consultancy which helps clients with things like website copy overhauls, pitch decks, ghostwriting op-eds and press strategy. In a past life, he was a reporter at Fast Company magazine and an op-ed writer for the Los Angeles Times.
Follow Neal on Twitter, connect on LinkedIn and learn more about his services at nealungerleider.com.